BSA

Privacy

Privacy Policy

Learn how personal data is collected, used, and protected.

Business School of Accountancy (BSA) respects the privacy of all individuals who visit this website or with whom we have a contractual relationship. We are committed to protecting all personal data held by us.

This Privacy Policy sets out how we collect, process, and handle your personal data when you access or use our website, or when you download, use, or purchase our products and services.

The defined terms in this Policy carry the same meaning as in our Terms of Service, which should be read alongside this Policy. By accessing our website and using our services, you consent to the terms of this Policy and agree to be bound by it and our Terms of Use.

Data Controller Contact: info@bsa.com.kh  |  +855 68 658 888 / +855 77 222 909  |  Connexion, Koh Pich, Phnom Penh, Cambodia

PERSONAL DATA WE COLLECT

BSA collects personal data in the only following categories, depending on your relationship with us:

  • Identity Data: Full name, date of birth, gender, nationality, and a copy of your national identification document or passport, where required for enrolment or CBE examination registration.

  • Contact Data: Email address, telephone number, and residential or postal address.

  • Academic and Professional Data: Prior qualifications, transcripts, exemption claims, ACCA student registration number, examination records, and progress tracking data.

  • Financial Data: Payment records, invoice history, and billing information required to process tuition fees and examination fees. BSA does not store full card details; payment processing is handled by authorised third-party payment providers.

  • Communications Data: Records of your interactions with BSA by email, telephone, enquiry form, or social media, including complaint records.

  • Technical and Usage Data: IP address, browser type, device information, and pages visited when you use the BSA website, collected via cookies and analytics tools.

  • Event and Attendance Data: Registration and attendance records for BSA events, webinars, and career programmes.

BSA does not collect special categories of sensitive personal data (e.g., health data, religious belief, political opinion) unless you provide this voluntarily and in a specific context that requires it, such as a disability accommodation request.

HOW AND WHY WE USE YOUR DATA

BSA only processes personal data where a lawful basis exists. The table below sets out the main purposes for which BSA uses personal data and the corresponding lawful basis under GDPR-aligned standards and Cambodia's E-Commerce Law:

Purpose of Processing | Lawful Basis | Further Detail

Student enrolment and registration | Performance of contract | Processing your enrolment application and maintaining your student record

ACCA CBE registration and administration | Legal obligation / Legitimate interest | Reporting to ACCA Global as required under BSA's Licensed CBE Centre agreement

Fee processing and payment administration | Performance of contract | Issuing invoices, processing payments, and managing fee records

Exam communications and results | Performance of contract | Communicating exam dates, results, and programme updates to registered students

Marketing and promotional communications | Consent (opt-in required) | Sending BSA news, events, and programme updates. Opt-out available at any time

Website analytics and cookies | Legitimate interest / Consent | Understanding how visitors use the BSA website to improve its content and function

Responding to enquiries and complaints | Legitimate interest | Addressing your questions, feedback, or formal complaints promptly and fairly

BSA will not use your personal data for any purpose not described in this policy without first obtaining your consent or notifying you of the new purpose.

DATA SHARING AND DISCLOSURE

BSA does not sell, rent, or trade personal data to third parties for commercial purposes. BSA may share your data with the following categories of recipients:

ACCA Global: As a Licensed ACCA CBE Centre, BSA is required to share student registration data, examination booking information, and progress records with ACCA Global (Association of Chartered Certified Accountants, UK) for the purposes of student registration, examination administration, and qualification tracking. This transfer is a contractual obligation of BSA's CBE Centre agreement. ACCA Global's own Privacy Policy governs their handling of this data and is available at www.accaglobal.com.

Payment Processors: Financial data required to process fee payments is shared with authorised payment processing providers. These providers are bound by confidentiality obligations and may not use your data for any purpose other than processing BSA transactions.

MARKETING COMMUNICATIONS AND YOUR OPT-OUT RIGHT

BSA may send you communications about our programmes, events, career opportunities, and institutional news. Under the Law on Electronic Commerce of Cambodia (2019), BSA is required to provide a clear and accessible opt-out mechanism for all marketing communications.

You have the right to opt out of marketing communications at any time. BSA will honour all opt-out requests promptly and without condition. To opt out:

  • Email info@bsa.com.kh with the subject line "Unsubscribe" and your full name

  • Use the "Unsubscribe" link included in every BSA marketing email

  • Contact BSA by telephone at +855 68 658 888 to request removal from marketing lists

Opting out of marketing communications will not affect transactional or administrative communications, such as exam reminders, enrolment confirmations, or fee notices, which are necessary for the delivery of your programme.

YOUR RIGHTS

BSA respects your rights in relation to your personal data. To exercise any of your rights, contact BSA in writing at info@bsa.com.kh. BSA will acknowledge your request within 7 business days and respond in full within 30 days. In some cases, additional time may be required; BSA will notify you if this applies.

BSA may need to verify your identity before processing any data rights request to protect the confidentiality of your records.

THIRD-PARTY WEBSITES AND LINKS

BSA's website may contain links to third-party websites, including ACCA Global, and other partner organisations. BSA is not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policy of any third-party website before providing personal information.

CHANGES TO THIS POLICY

BSA may update this Privacy Policy from time to time, including in response to changes in Cambodia's legal framework such as the forthcoming Personal Data Protection Law. Any material changes will be published on the BSA website with an updated effective date. Where changes are significant, BSA will notify enrolled students directly by email.

We encourage you to review this policy periodically to stay informed of how BSA protects your personal data.

HOW TO CONTACT BSA

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact BSA using the following details:

BSA Data Protection Contact

Business School of Accountancy

Office Hours: Monday to Friday, 08:00 - 17:30 (Cambodia Standard Time)